slapwerks
slapwerks t1_iu44mwq wrote
Reply to comment by 2amIMAwake in Seeking recommendations on solid men's winter jackets by kingofallnorway
I’ll add that I have a Patagonia store near me so I took it in directly. They offered to send it off to the manufacturer to replace the whole panel, or take it to a local tailor to fix the rip. I opted for the tailor.
When I got it back, I couldn’t tell it had ever been ripped and they had replaced the zipper pull which I hadn’t even asked them to do.
slapwerks t1_iu224mq wrote
Reply to comment by shannon_g in Seeking recommendations on solid men's winter jackets by kingofallnorway
I’ve had my down sweater for about 6 years. Last year it got a tear in it and a zipper pull got chewed by my dog. Patagonia fixed it up no questions asked.
slapwerks t1_j9pjv1r wrote
Reply to Indestructible Water Bottle by goblinqueen487
Dropped my Nalgene off the side of ship rock about 100 feet, just a small scuff when I rappelled down and picked it up.