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RCBC07 t1_iqx4jvw wrote

that's too bad, as I had the opposite experience with them about 8 years ago. the zippers were splitting on my brand new jansport and they immediately sent me a credit to purchase a new bag AND keep the old one. I thought it was generous and odd at the time but I wasn't complaining as it seemed like an outstanding warranty support. maybe the tables have turned since then?

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RCBC07 t1_iqx4of4 wrote

and as a side note, I've had the replacement backpack since then as a daily commuter jam packed full with absolutely no complaints and very minimal wear. so I've been impressed.

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Bravovictor02 OP t1_iqx58xr wrote

What did you buy instead? Any recommendations?

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RCBC07 t1_iqx5njb wrote

I got the Hawk Ridge Backpack in Black and it's been great.

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Bravovictor02 OP t1_iqx62h3 wrote

Nice. Thank you for the recommendation!

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nozelt t1_iqx6vwg wrote

I like my dakine, 5-7 years of daily and just starting to show signs of wear

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