Viewing a single comment thread. View all comments

bitfriend6 t1_iw029lo wrote

The layman won't notice or care. The average car mechanic who calls Parts Center asking about alternators will get a human-sounding thing picking up the phone and answering his questions. The average Comcast customer calling about a service problem or complaint is going to get a human-sounding thing taking it's complaint with extreme, unlimited patience. The average McDonalds drive-through user will not notice when the human-sounding thing takes it's order accurately.

The big disruption will be in the media arts, journalism, and design industries. Now machines can write newspapers based off canned press releases, a 3D model can speak it on television and anyone can be an artist. For most, the change will be negligible. For corporations, they will mercilessly fire all their media staffs who are now automated. Media contacts are no longer necessary, the algorithms are in control. The next generation of journalism is tuning them inside Amazon Publishing or Fox News.

9

EmperorArthur t1_iw1nzj0 wrote

Except that we've consistently seen AI screw the things you mentioned in your 2nd paragraph up. Primarily because training data and context are incredibly important.

Almost all AI models are either continually curated or are frozen. When the creators don't do that we rapidly get racist chatbots.

The thing is an Order taker doesn't need to adapt too much. There's a learning curve where it misses scenarios, but then the developers fix it. Customer Service is hit or miss, but it basically becomes an IVR that doesn't suck. Meanwhile, journalism, art, and PR require keeping up with current trends and properly formulating strategies to deal with them. Yeah, we're no where close to that.

5

bitfriend6 t1_iw3ubiw wrote

The algorithm is the current trend. There won't be deviation from the trend unless you're into underground or alternative media. This is where many in the arts will end up, but ultimately most people just want their Wheaties, their Tide, and their Ovaltine. Mass media reduces to the level of broadcast TV and commercial radio .. which is always was, but now they won't even need a human presenting, writing, or even participating in the commercials. Dove, Campbells, KitchenAid will just slot models into a prefab advertisement generator which will churn out ads without the need for sets, cameramen, or marketing brand managers.

This can already be seen in the blogosphere where most of the content is sponsored and mindlessly copypasted media bits. The average housewife does not need a human to sell her a new toaster. And when you think about it, why should the box the toaster comes in require a human to design? All the required labels sit on a prefab spreadsheet organized by barcodes, and the actual picture of the item does not necessarily require the item to be real.

1

[deleted] t1_iw0t0ae wrote

[removed]

1

AllDayAyDay t1_iw14j8a wrote

👏👏👏 thank you, when i read this insightful post all i could think about was punctuation too. We should be editors 👎

0