I don't think there's any tool that every organization should use. It really depends on the organization, its culture, and its needs at a given time. It can be really helpful, in general, to open up a conversation about individual differences and how to support different work styles in the workplace. Many personality assessments are great at doing just that.

However, the specific assessment you choose should be well matched to your team's culture and your bandwidth for actually putting your learning into practice. For instance, DISC is a really popular test that's easy to understand. It's great for organizations that want a straightforward way to get that conversation started.

On the other end of the spectrum, we've seen organizations do trainings on the Enneagram, which is a much more in-depth and even spiritually oriented system. This works best for orgs that already have a lot of language around personal development and have the time to dig deep into what the system can teach them.