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New_Sun6390 t1_j1smsme wrote

Reply to comment by professor_cheX in In the U.S., Maine has the longest power outages. by Zippykalzoo

You crack me up with your distortions. Here is what is really happening.

1998 ice storm affected 360,000 customers and took more than 3 weeks to repair. 3 WEEKS.

2017 Halloween bomb cyclone affected more than 400,000 and was fixed in 9 days.

This recent storm was over 300,000 and is on track to be fixed in 5 or 6 days.

CMP is facing nastier weather and completing repairs far more quickly than the ice storm.

Try actually digging up facts instead of spreading false info.

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bluestargreentree t1_j1sunqe wrote

CMP is shit for how they treat customers on the corporate side, but their line workers are fantastic.

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New_Sun6390 t1_j1sw11i wrote

Exactly what have they done to customers? Exactly where is the corruption you all speak of?

I've been a customer of CMP f or about 40 years at four different locations. I use power, a meter measures what I use, the company sends me a bill, and I pay it. Rinse and repeat every month.

I might have been late on a couple payments so they'd send a reminder and I paid without getting shut off. I have lived through my share of outages. Most people I know have had no problem with them.

Yeah, they revamped their billing system a few years back and it had some bugs like any conplex billing system would. They fixed them, made customers whole, and provided additional bill credits to compensate for inconvenience.

The recent price increase was on the supply side, which they have no control over and get no revenue from.

So exactly what issue do you have with how they treat customers? They do the best they can. Delivering power costs money; do you think it should be free? If so, than the choosing beggars sub might be more to your liking.

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bluestargreentree t1_j1t2b0g wrote

They were very publicly caught overcharging customers a few years ago. This is not news. https://www.mainepublic.org/business-and-economy/2020-01-31/regulators-impose-10m-penalty-new-standards-on-cmp-for-poor-customer-service?_amp=true

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Professional_Box8312 t1_j1tddxx wrote

And they cleaned this up. Mainers will hold a grudge until the cows come home. They did a stellar job this weekend and I'm sure most Mainers are more than satisfied with their response.

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endlessburn t1_j1sr0zu wrote

Well I am not looking to argue the numbers with you. I am assuming all your numbers are accurate. But in 98 it was a struggle just to get across the yard let alone a mile or two down the road. This past storm there were plenty of big trees down and wire snarls to fix. But i was still able to drive around town and you could roll boom trucks to those trees and snarls. 98 was another animal and as a lifelong mainer there is nothing these days that has ever compared.

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New_Sun6390 t1_j1t1skq wrote

>98 was another animal and as a lifelong mainer there is nothing these days that has ever compared.

I agree there is no comparison. CMP recovers from storms far, far more efficiently today than they did 20 years ago. This is a fact that cannot be disputed It is truly unfortunate that people like you are so blinded by hate that you cannot see it.

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endlessburn t1_j1t28lv wrote

What are you talking about? Blinded by hate? I just mentioned that 98 was a crazy storm. Where is the hate in that?

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New_Sun6390 t1_j1t31p7 wrote

You claim they do poorly with storm recovery. I offer several examples documenting how they have actually improved and you refuse to acknowledge facts. You and many others here are indeed blinded by hate when you cannot acknowledge the good that they have done.

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GuppyGB t1_j1tcury wrote

So they sucked in 1998 and couldn't figure out how to get better? They went out of business and got replaced by a better company more equipped to deal with their home state weather and geography right? Oof!?? No?? They stayed??

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