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johnnyrockets527 t1_iupq7og wrote

I’ve never had a problem with Verizon in the three years I’ve had them except for one day where all Google services weren’t reachable. I get $15 off of my internet (from $80 to $65) and another $15 off of my cell phone plan ($145 to $130 for two unlimited lines) for using both services.

Customer service blows (see the day google didn’t work - they denied there was an issue on their end while there was a thread about it on here), but it’s no better or worse than the dozens of ISPs I’ve worked with in almost every state and worldwide as part of my job.

I point everyone I know their way. $65 for gigabit fios, where I consistently get 800 mbps up/down while wired is hard to beat.

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mydrivec t1_iupuo1o wrote

This is the way!

Both Verizon and Cox have generally awful customer service. Like cell companies, they all suck. However, I've had FIOS for 7 years now and had one 30 minute outage that I'm aware of...I would never go back to COCKS.

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camodious t1_iuqus2h wrote

Sounds like it’s time to switch then, thanks!

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