They have lost personal documents, not answered emails, made it clear it’s not their job to resolve quality of life issues. Garage door, back door and shuttle to the train often broken. Took away tons of parking spaces so a lot harder to find a spot and even harder if you don’t want your car to be covered in pigeon shit. No hand sanitizer in the lobby. Big parties in common area that security has no idea about. The email that went out yesterday even seemed to give the name of someone possibly getting evicted. There was no apology in the correction email. Increased rent a lot with no notice that we would be losing access to amenity spaces for the foreseeable future. We need to continue to pay amenity fees with no opt -out option. A big perk of the building is everything being right there but the alternatives are not close. The old management was top notch but the new people in the office lack experience and customer service skills.