Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minuteHarmlessHeffalump t1_ja3895u wrote
Reply to comment by munchnerk in Ever try to get a real person on Comcast. I waited through 15 minutes of verbal prompts which sent me to text and it’s prompts Half hour later this is how I got a call in a minute by Mnopas
I used to do this too, but their phone tree now aggressively pushes you back to the AI chat even if you try all the cancelling tactics. Once you get routed to a person, it’s likely not the right one, at which point the aggressive push toward the chatbot comes back.
It’s awful.
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