You'd probably be hard pressed to find too many people that were members a few years back that would still vouch for them. Lots of understandable saltiness remains I'm sure.

Not sure about now, but during the pandemic they were fuckwits - as I remember it you needed to cancel in person, in like April 2020, when no gyms were open. AG (now gov) Healey got involved. My credit card had my back and stopped paying them, but I’m not sure that worked for everyone. So fuck them for all time. To be honest, this is one more thing that makes me not work out, knowing that signing up is just going to be hell down the road.

I just canceled my membership this month. All I had to do was call the BSC my membership was based out of. It was easy, told them I needed it canceled and gave them my phone number. Received an email from them shortly and it was a confirmation it was canceled.

Just a resource for those dealing with gyms here is the state law if they start playing games https://www.mass.gov/service-details/making-health-clubs-work-for-you

I canceled recently at Allston BSC and they canceled it no fuss and on time, and no later charges or anything. Was also worried about their reputation but everything was pretty fine and easy.

I give the gym itself a 7/10, not the greatest but it has a cool old-school iron feel I really liked.

You have to go there in person to cancel. There aren't really any BSCs convenient to Roslindale though. A great deal of them closed in the past few years. I used to go to have the Passport memberships and would go to the Newton, Watertown, West Newton and Allston clubs years ago. All of those except the Allston one have closed and parking sucks at that one.

Moved to Boston a couple years ago during the pandemic and was worried about the news circulating at the time about their shady practices, but decided to move forward with it anyway. I'm a happy customer 2 years in and have heard anecdotes that they've been better about letting go of contracts, so hopefully they've been chastened by the prosecutorial hammer.

I'd just be careful about signing an annual commitment as those typically are very hard to break before full term.

I used to be a member until the pandemic so it might be outdated, but I never had issues canceling in person. When they were shut down during the pandemic they charged everyone for April of 2020 when they had been closed since March which was obviously horrible, and they made it impossible to cancel memberships until they reopened a few months later. In general they were like most gyms with all sorts of fees and regular price increases, but they also were the most widespread gym in the city (it was the only gym with locations near work and home for me at multiple offices and apartments).

Joined last June at BSC and have had no issues , clean and not over crowded. They mentioned about a membership hold incase you don’t wanna cancel but want to keep your membership for very short money.

I was a member from 2016-2019, they canceled my membership with no issue when I asked. After the first year i wasn’t in a contract and was paying month to month anyway. I think a lot of the issues came from when they were forced to close during Covid for a very long time. The gyms themselves are typically clean and well equipped, and not crazy expensive for what they offer.

Still evil - it's just never worth it

I went and cancelled in person and had no problem. There’s no 30 day notice required or anything, just make sure you go cancel before your billing date