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Arkhemiel t1_j9zw4d5 wrote

Reply to comment by Transposer in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123

Lisssstttteeeeen to meeeeee. Yesterday I had to tell a customer. You came in with a problem. I offered to fix your problem out of my own pocket (I’m not the boss) and you’re still not satisfied. What do you want? Customer: that’s a fair point. I’m done now. I’ll take that offer.

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sodiumbigolli t1_ja12a5w wrote

That is unheard of. A retail miracle lol. If you’re on that kind of a roll, could you please demand world peace? On the a chance it might happen?

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Arkhemiel t1_ja1caxe wrote

I live on a small island so it’s easy to become quite known you’re nice (or not nice) to people. I tell customers straight up. If you throw a tantrum I’m doing the bare minimum. If you’re understanding I attempt to get the earth to spin in the opposite direction for you. Over time with you being genuine you can get people (even the difficult ones) to see reason. Not everyone but most.

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