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StasiaMonkey t1_ja1dt97 wrote

Reply to comment by xuki in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123

Apple cannot put a timeframe on it under the Australian Consumer Law. I just had my 2019 iPhone 11 replaced at the Apple Store because the Bluetooth module was intermittently dropping out.

I was polite with the person that I was dealing with at the Apple Store and they were able to replicate the issue and see history notes from when I’ve spoken with Apple Care.

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