Have also had a good experience with them.

I find that Kook & Sons does great work but I have never failed to be charged more than expected. I had my mom call them out to fix a pedestal sink that was not properly attached to the wall (installed by someone years ago and just held on by silicone and a prayer).

Kook sent two guys, and she was charged for both their time even though one guy did nothing but stand in the doorway and gossip. They also did not have everything they needed, despite knowing what they were coming out for, so they had to run out and buy it or get from their shop. They charged her for the time they spent going back and forth to get the stuff they didn't bring with them.

I had a couple of similar experiences where they price ballooned higher than the original estimate, though in one of the cases I understood why the job was more complicated than it was originally thought.

I completely trust the work they did, so I would recommend them to anyone needing work, but I always make sure to mention the price might be higher than other companies.