Submitted by suburban_mom_jeans t3_z2thgb in newhaven
suburban_mom_jeans OP t1_ixigzaf wrote
Reply to comment by Time_Yam301 in Scheming Auto Repairs by suburban_mom_jeans
My car is only 3 years old. I figured it would be worth it to fix the car then buy another.
WeirdFrog t1_ixinxvw wrote
How long was the warranty? 3 years is not that old especially for that expensive of a repair
suburban_mom_jeans OP t1_ixio6p2 wrote
I'll be honest idk
WeirdFrog t1_ixiofa6 wrote
It's probably too late now but I would definitely have checked with the dealer service department before paying a third party for a repair like that
suburban_mom_jeans OP t1_ixivhpp wrote
You live and learn. Next I'll go straight to the dealer.
HockeyandTrauma t1_ixj2yr7 wrote
How could you possibly complain about shady practices when you don’t know anything about your own vehicle?
suburban_mom_jeans OP t1_ixj3cvz wrote
I simply recounted my experience. One thing I know is that an estimate can't increase by $500.
HockeyandTrauma t1_ixj3xgn wrote
An estimate can change to anything as long as they call you and tell you what the change is going to be. You can choose to pay it or stop the work there. Like with any significant work, you don’t know what is going to be found or needed til it’s torn down. When they do a diagnosis for an hour or two of labor, they’re not tearing down the differential to figure out what exactly is needed. That’s why it’s an estimate not an exact. If you feel you’ve not been properly notified, then you need to run it up the chain. It’s a franchise. That shop has someone to answer to.
suburban_mom_jeans OP t1_ixj405x wrote
That's my main point, they never called me.
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