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benevenstancian0 t1_iy3c2tm wrote

I’ve done a lot of pickups there for a relative who uses that service. The people who work there seem to be way overburdened with orders. It is always chaos and like 2 people trying to manage it all.

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facktoetum OP t1_iy3dzxw wrote

Definitely. Every time I pick up it's the same two or three people. Our pickup window always changes to a few hours after it was originally set, so we order in preparation for that. Our pickup was supposed to be 9am yesterday, ended up being 2:30pm. It doesn't bother me so much. It's not the employees' fault that the operation is so poorly run, but the manager or corporate who likely caps hours and pushes employees beyond effective operation.

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