Definitely. Every time I pick up it's the same two or three people. Our pickup window always changes to a few hours after it was originally set, so we order in preparation for that. Our pickup was supposed to be 9am yesterday, ended up being 2:30pm. It doesn't bother me so much. It's not the employees' fault that the operation is so poorly run, but the manager or corporate who likely caps hours and pushes employees beyond effective operation.