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eNonsense t1_ja3pjky wrote

Reply to comment by DamnBunny in Volkswagen says company requiring payment for location of abducted child near Libertyville was ‘serious breach of policy’ by 2_Sheds_Jackson

Which the article states is not VWs policy, and the employee failed to follow their policy to help law enforcement for these situations.

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DamnBunny t1_ja3vg8q wrote

They were doing their job. Remember corporations will do anything to ensure they are never liable. Even badly train their employees to just follow the script. Someone had to write that script for them to even say something as, "Sorry You Didn't Pay, Bye."

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eNonsense t1_ja3xtdy wrote

If you're failing to follow your company's policies, you're not doing your job. Is that something you disagree with?

I fail to see how this is the responsibility of the person who wrote the script for a policy that this situation does not apply to.

The mental gymnastics that some people will resort to to maintain that they weren't simply incorrect. Talking about conspiracies that companies would intentionally poorly train their employees to not follow their own policies which were likely created and instituted to shield them from legal liability in the first place.

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DamnBunny t1_ja3yo3z wrote

When it comes to saving a few dollars, and overworking them. Yes that is what I call an intention.

"Oops, our bad. Won't happen again. We're sorry."
Aren't you just tired of hearing that? I understand that hindsight isn't always 20/20 but they could at least paid attention. (no pun intended)

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eNonsense t1_ja41jvj wrote

I'm not defending the use of foreign help desks, but anyone who's ever worked in a domestic help desk is aware that people here are also low paid and are fully capable of also making mistakes, because we're human beings living in reality.

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DamnBunny t1_ja56zon wrote

And there are those who profit from it because its expected to. I know when I am being gaslit by my boss.

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