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savepiggy t1_ivgrlpm wrote

I recently found someone’s wallet and called Chase, bc they had chase cards. Chase was able to freeze all accounts but could not/refused to contact the owner. I had to find the owner myself. It was mildly infuriating.

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CategoryOk2854 t1_ivgucsl wrote

I found a wallet with a fancy high credit limit Amex card…they thanked me profusely for reporting it, took my info and contacted owner.

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timlmul t1_ivh1ab6 wrote

they don't even go broke like the rest of us.

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savepiggy t1_ivhques wrote

Amex 1, Chase 0

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chipperclocker t1_ivia3hw wrote

The “concierge service” is basically Amex’s biggest differentiator at this point, they lean on it a lot

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allMightyMostHigh t1_ivgsfn8 wrote

Dam that suckst. ive always heard you can return wallets to financial institutions but never had to do it myself

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realmenlovecats01 t1_ivhev8b wrote

Return wallets to the post office. They have an entire office dedicated to getting lost IDs back to the owner.

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photochic1124 t1_ivgy3gh wrote

This happened to me too, with some other bank. The rep just kept saying "no one wants to meet up with people right now in person". This was a few months ago. So fucking stupid,

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savepiggy t1_ivi98ri wrote

I assure you sir even in the height of 1st Covid I would have licked a stranger to get my wallet back! Jeez

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cowtownsteen t1_ivlp1iv wrote

Same thing with me. I found a wallet full of money in the Chase bank lobby. Obviously had been dropped by someone at the ATM. Saw the Chase bank card and and out of state driver's license so brought it in to the banker so they could contact the owner. She acted like I was handing her a basket of snakes.

I hope they actually made the good faith effort to reach the poor woman.

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