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R1cky_Spanish t1_j102wkr wrote

The obvious solution is to put the food stamp applicants to work filling the staffing shortage /s

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Rottimer t1_j103x31 wrote

Adams has to create the staffing crisis first before he can float filling it with a private contractor that just happens to be owned by a close friend.

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elizabeth-cooper t1_j10g8mx wrote

Imagine thinking city government is operating at peak efficiency and all it needs is more bodies.

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marketingguy420 t1_j10thec wrote

Tale as old as time. Deliberately hamstring or destroy public services; say how bad the public services are; privatize the solution; never speak about how awful and bad the new service is because everyone ceases to care so long as it's not administered publicly.

It's wild how conservatives are correct, there is an enormous amount of waste in public spending. And then wildly incorrect about how it works. We've demolished actual public capacity to do anything, and offload everything to NGOs, non-profits, and for profit businesses.

Turns out, it's a lot more expensive to sub contract out every service imaginable than it is to simply build your own capacity to do things, something a government with as much money as New York can do very easily.

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bsanchey t1_j10v2k9 wrote

The starting pay for a clerk is 32k the equivalent of minimum wage. Clerks are likely the majority of the people processing the applications. They are treated like shit by people and managers. So they fucking quit because they can make more and deal with less shit.

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jumbod666 t1_j11dgrr wrote

Most city workers can’t make enough to live in NYC anyway

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invertedal t1_j13fdsy wrote

In 2014, Obama became the first president to ever cut the budget for food stamps.

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kiklion t1_j13qqvg wrote

Perhaps, but even if they still need food aid, they would need less aid.

All jobs subsidize the welfare programs, even jobs where the employees are on welfare, because the government would have to pay out more if the employees weren’t making any money.

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nikkideeznutz t1_j13txr6 wrote

I've been saying this for years.

"Look at how inefficient the government is. We should look to the private sector."

They bring in an entity who more than likely is also a campaign donor. They charge rates exponentially higher for services and goods, and then find someone else to do it as cheap as possible. Most of the time, the job isn't even finished.

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elizabeth-cooper t1_j13tz75 wrote

Let's say 10 people operating at peak efficiency can process 100 applications in an hour.

But 10 people operating at middling efficiency can only process 50 applications in an hour and 10 people operating at low efficiency can only process 25 applications in an hour.

If they're operating at low efficiency, how many people do they need to process 100 applications in an hour? Show your work.

You can increase efficiency or you can hire more people. Which choice is more cost-effective? Show your work.

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LOVE2FUKWITHPP t1_j13u4bu wrote

Yet they top out NYPD at like 90k-100k with OT after 5 years

And leave the processors with crumbs making what someone working at Walmart makes

NYC best city in the world !!!

0

bitchy-barista t1_j14lqnx wrote

This is what happens when you don’t pay people what their worth and there are other options. Competition works both ways — jobs need to offer incentives for people to stay too. I think we’re dealing with employer/labor market friction. Except the people who lose in this instance are the most vulnerable. It’s sad.

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registered_democrat t1_j14x0ip wrote

It seriously took months to process my EMERGENCY food stamps, had all my paperwork in, showed up hungry to the office asking what was up and cried when the kind clerk said there was nothing to do but wait

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skydream416 t1_j158mdj wrote

I never said the solution was to hire more people either lol, because I'm not in the habit of making up scenarios about which i'm totally uninformed :)

But sure I can humor you; your model is bad. You're assuming there's a "make city workers more 'efficient' button" that someone can just press, and is choosing not to press lmao. If you want to "increase efficiency" there is obviously going to be some sort of input cost to doing so (training, time, hiring trainers, etc.) So the real question isn't some weird, trivial 4th grade math about filling out widget-forms, the question is if (expected value/expected cost of TRAINING) > (expected value/expected cost of HIRING).

Good luck! show your work xx

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skydream416 t1_j15cnp3 wrote

I skimmed, so in good faith I'll share the (imo) important bits of your comment here:

> Well, let's start with the easy part, which is automating the form.

This is already a huge assumption, that it's "easier"/cheaper/more effective for the city to update the application process, than it is to hire more people. And that there are no additional regulatory steps other than "scan the form and put it online".

> Nobody should be doing data entry when time is of the essence.

You (correctly) observe the key factor is time. Setting aside what would be more cost effective, what do you think would be faster for the city: updating a workstream (taking the SNAP form application process and digitalizing it + whatever other steps would be required e.g. with NYS or the feds) or hiring more people to do the same work in the same way?

I'm not in the public sector, but knowing what we know about the bureaucracy of NYC, which tends to look to private-sector technocrats to implement scaled change, I'd bet that hiring more people is the faster (if not cheaper) way to get more forms processed in the short term, because those operations (the hiring, the onboarding/training, etc.) all exist already, and don't require any external intervention by e.g. some consulting firm to implement. So that's what makes more sense to me, after thinking it through.

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elizabeth-cooper t1_j15dsfv wrote

You can already apply for SNAP online. They just don't force people to go that route.

Updating the form to be less crappy looking, which would make things easier for people filling it out and doing the data entry would be extremely easy and would speed up the inputting.

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skydream416 t1_j15f4my wrote

idk that sounds like we're abstracting away from the goal of increasing program coverage and application throughput. I'm assuming there's literally 0 money, but if there was money i'd say it should be spent on 1) hiring more application processors, whatever that means and 2) aggressively marketing the program in areas where SNAP currently has the highest usage. And cutting as much red tape in the process as possible though it already sounds pretty simple (just an application + an interview --> decision?)

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