omgahya t1_ja9bhmu wrote on February 27, 2023 at 8:12 PM

Reply to comment by blazinsmokey in Fu-Wah in West Philadelphia accepting credit cards after 40 years by PienotPi

Average transactions are about $50. I’m not sure how much the actual fees are, the boss herself only mentions the fee as $3, as she deals with the billing side of the POS system.

ferrouswolf2 t1_jaaj7zk wrote on February 28, 2023 at 1:05 AM

That’s a 6% fee, which is ridiculous

[deleted] t1_jaarjrn wrote on February 28, 2023 at 2:06 AM

[removed]

ronreadingpa t1_jacee4p wrote on February 28, 2023 at 12:51 PM

That's extremely high. Could see that for a business deemed high risk (often based on its merchant category code) and/or with many chargebacks (customer disputes). 3%-4% average is more typical for many small businesses.

Assuming the $3 is right, the merchant acquirer (payment processor) is probably gouging her business. Sometimes it's not obvious either. It could be their base rate is competitive, but many of her transactions aren't qualifying for some reason and being charged more. Lots of reasons, including some types of cards, such as high rewards travel cards, Amex cards, etc.

Should shop around or, if sales are relatively low volume, use a pay-to-go option, such as Square, PayPal Here, etc. Most are around 3%. While not great, the hardware costs may be cheaper, especially if one can use their own devices, such as tablet, phone, etc. Many merchant acquirers bundle in the hardware cost into their monthly fee. Maybe that's where the excessively extra cost is coming from.

In short, she should shop around.