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rubikscanopener t1_j32ackh wrote

AirBnB is great as long as everything goes smoothly. If things get messy, AirBnB treats you like you're a scammer until you prove that you're not. I used AirBnB a fair amount in the past but after my first experience with AirBnB's 'customer service' people last year, I'll never rent through them again. (Short version - Our rental's heater couldn't keep the place warm, the absentee landlord said it was our problem, we turned to AirBnB for help, and they treated us like dirt.)

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