Powerful-Tonight8648 t1_j6q47gt wrote on February 1, 2023 at 2:24 AM

What did you report? Did you receive the email logging your issue? I’ve filed a few service requests online - they fixed the knocked down stop sign I told them about the very next day. I’m guessing they triage based on the seriousness and urgency of the issue and number of tickets they get about it.

GroundbreakingGrade0 OP t1_j6q7j5v wrote on February 1, 2023 at 2:48 AM

I reported a dangerous intersection near me that could use some new signage

cmyk412 t1_j6qgmqn wrote on February 1, 2023 at 3:59 AM

Signage is tough. There are a lot of regulations and restrictions regarding signage, so it can be a lot more complicated than you think.

JustYourNeighbor t1_j6r1pkg wrote on February 1, 2023 at 7:41 AM

The response is not the solution. It should be assigned an order number rather quickly. It can be done anonomously thru the website and in that case you won't get a response.

LostEnroute t1_j6ww5ht wrote on February 2, 2023 at 1:52 PM

For that type of 311 ticket you are going to need to be persistent. Create another 311 every few weeks.

GroundbreakingGrade0 OP t1_j6xiqlx wrote on February 2, 2023 at 4:26 PM

Thanks for the advice!