Also had a bad experience with Henne! My then boyfriend tried emailing and calling for pricing on engagement rings and got ignored. So he went in there and tried to talk to someone - he had an idea and just needed a little extra guidance. They treated him like garbage and basically tried to kick him out. He was wearing nice work clothes and had a reasonable budget so he was very off put by it. He went to Mathew Jewelers and they treated him like a king there. Any time I’m in Shadyside, I’ve thought of walking in their with my diamond and sapphire rings and pulling a Pretty Woman on them lol