Viewing a single comment thread. View all comments

Redditing-Dutchman t1_j6we5rm wrote

Customer support for sure. It's already automated in a lot of places, often with very basic chatbots. I just hope it also makes it better for tech savvy people. I really hate dealing with customer support if they go trough all the basic steps first. "Yes I've turned if off and on already 100 times before I called you.'

6

islet_deficiency t1_j6xrphh wrote

then, by the end of the 5-10 minute checklist, did you restart your computer, did you update the app, did you try a different browser, did you try in 'private' mode to ensure no cookie conflicts, etc the non-english as their first language support will be out of ideas and pass you off to another support person only to repeat the process.

- my experience with comcast/xfinity customer support

I honestly can't wait for this to be replaced by a gpt model.

1