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DungeonsAndDradis t1_iu3vg11 wrote

Reply to comment by billcube in The Great People Shortage is coming — and it's going to cause global economic chaos | Researchers predict that the world's population will decline in the next 40 years due to declining birth rates — and it will cause a massive shortage of workers. by Shelfrock77

I was talking about this to my friends the other night. Restaurants are in an especially hard place right now. Inflation means people go out to eat less. Supply issues mean everything costs more. Labor shortage and wage hikes means hiring workers is difficult. Inflation also means rents have skyrocketed.

Restaurants are just taking hit after hit after hit. And that's considering that most restaurants fail within a couple of years of opening, anyway.

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billcube t1_iu4ksvj wrote

Something I can't explain myself is why more restaurants didn't jump on a more digital process?

I have seen a few (chain) restaurants where most of the process is supported by an app/website/tablet where you can book your table, see the menu, order stuff and pay for it.

This makes it much easier for the staff and optimizes a lot of the flow. It doesn't remove the ability to ask a human to help you and it makes reordering much easier. Add some AI to the mix and recommandations/promotions could be very opportunistic.

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DungeonsAndDradis t1_iu4msyz wrote

I was at a Panera the other day, and they only allowed ordering from the kiosk in store. They had no one to run the registers. It actually went pretty quick.

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