The problem with having AI ordering is they didn't account for humans like TikTok'ers with the attention span of 5 seconds and blabbering to their friends and laughing while making an order, purposely making it as hard for the AI to understand as possible, and then being surprised that it cannot get their order right. They are doing it on purpose to get attention, as TikTok'ers do.

If you spoke to it slowly and clearly, and only speaking out the name of the item you wish to order instead of a bunch of comments and saying things to someone else other than the AI you are ordering from while in the middle of your order, I'm sure it would do fine.

The problem is that isn't what would happen in real life, so they would have to make it so you'd have to use the app to make the order and have the AI scan the code from your phone or something, or have an outdoor kiosk to make your order instead of trying to use voice recognition to take the orders, hoping that the person ordering won't say a bunch of words that don't have to do with the order itself, while laughing hysterically the whole time and claiming that it's not working. People are just stupid and annoying, and AI will never be able to get past that.

The only part of the job the AI should do is preparing the actual order and delivering it to the customer. The AI voice-recognition will probably never be advanced enough to understand a person talking in real-time and being able to properly distinguish between what they are saying as a part of the order or not, especially when they are purposely being as hard to understand as possible, which is what you see the TikTok'ers doing..

Imagine if I went to a drive-thru and instead of making a simple order I just talked up a storm next to the drive-thru order the whole time and laughing to my friends. That's just called being rude and annoying to the human taking your order. But for an AI, they cannot tell them to stop.