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asdaaaaaaaa t1_j6opx6j wrote

Reply to comment by DangerousAd1731 in PayPal to lay off 2,000 employees in coming weeks, about 7% of workforce by Familiar-Turtle

That's a lot of companies from my experience. Seems it's a lot cheaper for some to just be seen as a shitty customer experience than investing in people/policies that help. Otherwise I'd imagine they wouldn't do it.

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phalewail t1_j6pidr5 wrote

Yep, even this year when I've been on hold to some large corporations they still blame long wait times on covid-19.

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