I'm not sure. We called Verizon customer service to have the phone shut down as soon as she realized it was stolen. Then we went to the Verizon store and they confirmed that the phone was shut down and could not be activated again. We were told that the most it would be good for is if someone used it for parts.
I worked retail for many years and the holidays are peak theft time. I'm sure they are professionals that were stealing from stores as well as individuals and then driving to NY to offload/sell what they stole. I'm sure she will never see that phone again but we did learn a valuable lesson.
We called her service and had the phone disabled. We weren't sure if filing a report would be worth it because the phone is in NY now and we were not sure what the police would be able to do for a stolen phone.
Siesonn OP t1_iy4q4k7 wrote
Reply to comment by Less_Cryptographer86 in Holiday PSA: Keep your cell phones in a location that isn’t easily accessible to theft when you are out in crowded places (e.g., Merrimack Outlet Mall). Theft increases during the holidays. by Siesonn
I'm not sure. We called Verizon customer service to have the phone shut down as soon as she realized it was stolen. Then we went to the Verizon store and they confirmed that the phone was shut down and could not be activated again. We were told that the most it would be good for is if someone used it for parts.