coursejunkie

coursejunkie t1_j8je0kh wrote

No it's almost everything Jansport.

https://www.jansport.com/customer-service/warranty.html

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"This warranty applies to all JanSport branded equipment only (e.g., packs, bags, pouches, totes, cases). The warranty does not apply to pins, patches, face masks, facial coverings, or related accessories. Please carefully review the exclusions to confirm whether your product is covered. If your product covered by this warranty fails due to a manufacturing defect, we will repair it without charge, or replace it, at our discretion. Only unaltered and unmodified items and original workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping."

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I usually end up with issues with zippers and then they end up repairing whatever else they find that might be a little off even though it's usually light normal wear and tear. (It seems to take about 10 years to show any wear and tear at all and it's usually pretty mild).

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