They did send us damage photos, nothing is evident in them at all (though they sent it in shitty lighting to make it look bad).
I have photos from the day we moved in (timestamped) and the day we turned in our keys (also timestamped), as well as a paper email trail of our contesting/grievance against the charges.
Your comment has given me the idea to confirm if this the full replacement charge or a prorated fee. Thanks!
Thank you! I have photos from the day we moved in (timestamped) and the day we turned in our keys (also timestamped), as well as a paper email trail of our contesting/grievance against the charges.
They sent us photos back, where the lighting was indeed bad, but did not show any clear damage.
I didn't include this in my original post, but the apartment management company says the usual lifespan of carpet before needing to be replaced is 5 years/60 months. I lived there for 2 years/24 months. Hard to believe I did five years of damage in that time. They are very clearly trying to take advantage of me.
nartarevs OP t1_j5h9jqc wrote
Reply to comment by Woodpecker_Guilty in Merriweather District: Renter's Question! by nartarevs
They did send us damage photos, nothing is evident in them at all (though they sent it in shitty lighting to make it look bad).
I have photos from the day we moved in (timestamped) and the day we turned in our keys (also timestamped), as well as a paper email trail of our contesting/grievance against the charges.
Your comment has given me the idea to confirm if this the full replacement charge or a prorated fee. Thanks!