palabradot

palabradot t1_ja2zg3i wrote

Wow. Every last CS place I've worked in, there are clear procedures about what to do if someone identifying themselves as legal counsel or law enforcement call the line.

In most cases, nope, I wouldn't have been taking that call other than to get the name and where they're calling from so I can transfer to a supervisor to handle it. OR law enforcement has their own line to call that gets them directly to a supervisor.

So either this guy didn't listen that day, got told 'this rarely happens' and forgot, or couldn't find any person to transfer that to.

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palabradot t1_iwlneeu wrote

They're an entirely different species? We have those around here, and I thought they were just a melanistic version of the same standard species. (their numbers peak during summer then get hammered in autumn-winter by the cats and birds of prey when there's no foliage to hide beneath and they stand out against the snow)

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