That’s a ridiculous response! You’d think a store with these values would know better than to invalidate your experience.

Ah yeah I think because of the holiday season it will be tough to schedule now, but when you’re here in person you’ll get more responsiveness.

Sounds like you’re tied to more urban, luxury buildings- If you really can’t get any time to tour personally before you arrive l, I’d definitely suggest finding someone who you could pay to look in person on your behalf, or contact buildings in more quiet areas which tend to have leasing offices that care a scootch more about prospective tenants.

Honestly staying in a hotel or short term rental while you look for yourself before committing to anything is going to pay dividends

Wow! I’ve had great luck like this a few times at DCA, wouldn’t expect it on thanksgiving week. Flew last weekend to Newark (planes are cheaper than Amtrak apparently now) and security took me about a half hour, which was surprising. Wound up running to my gate because I thought I missed the plane. I didn’t though!

Wet wipes

Ironically gifting weed is legal in DC