The Home Depot product lines are reverse engineered with price point in mind. They are generally not the same quality as what you would get from a better or more reputable “supply house”. Product should last longer than Home Cheapo quality. Still sucks this happened, sorry.

I’ve sold many billion worth of office buildings in Boston and some combo of all of the answers are correct but I think this one is the most accurate, the people who own the “convertible” office buildings will just wait it out and never convert to residential.