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Iggtastic t1_j8mq189 wrote

It's also been hacked and allowed scammers to file fraudulent claims on behalf of thousands of CT residents. There is no real option for assistance or reporting the fraud outside creating a stink in person at their office. On top of that the state refuses to acknowledge the obvious vulnerability in their system and hails it as a success.

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stompythebeast t1_j8mtkmn wrote

You can file a report if you’re a victim of unemployment fraud here: https://portal.ct.gov/dol/divisions/bpcu/id-theft-report-form-iframe-page

I filed it a few months ago and received an email back confirming the fraud 3 days later.

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ValuableNorth7868 t1_j8n6cw7 wrote

I also had to go through this and confirmed a fraudster nearly got to take benefits. WTF? Theres something severely wrong if someone can find a grocery list of CT SSN numbers and mass apply so easily.

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Iggtastic t1_j8mtro0 wrote

Took 14 days for me to get a response to that and the generic form email they send is insufficient considering this could have big implications on impacted citizens

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allonsyyy t1_j8mvfnh wrote

Someone filed a claim on one of my coworkers, I had assumed it was identity theft.

I don't understand how this is supposed to work, the unemployment office calls the business to verify. We obviously said no, he still works here.

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WhatAnotherZombieEgo t1_j8mrm7f wrote

If you go to an office, make sure it's a DOL office. The American Job Centers usually don't have any DOL staff there, and the AJC staff know nothing about and have zero ability to do anything with the DOL system. Many front line DOL staff know the system is aweful but have to tote the departments line about it being successful.

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TankGirlwrx t1_j8mrp3u wrote

This happened to my partner. He also experienced the multiple day callback nonsense, and getting the callback only to be immediately put on hold for an extended period of time. But by far the scariest thing was finding out someone used his info for fraudulent claims. He managed to get it sorted over the phone, but it took a week or two

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