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hachijuhachi t1_iuml8xu wrote

Reply to comment by freedoomed in Keystone Collections says I owe an absurd amount of interest and penalty's by Superteetee

IDK - I've had good luck. Any time I've contacted BBB, I got a pretty rapid response from the business I was complaining about asking what they could do to remedy the situation. Granted, this most recently happened in probably like 2016, but seems like, for some companies, the BBB complain still carries a little weight.

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jaymz168 t1_iumw911 wrote

I also had luck with the BBB and a terrible ISP back around 2011. One could almost come to the conclusion that the "BBB is useless" meme is astroturfed propaganda...

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axeville t1_iunir27 wrote

BBB is the threat of a bad review but has no actual force.

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insofarincogneato t1_iuo6ftt wrote

The bbb has no real authority just because they can advocate for you. Anicdotal evidence that they helped you isn't the gotcha you think it is when so many people have the opposite experience.... It's really easy to say these experiences aren't valid when you don't take the time to know how exactly the bbb works.

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