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dpdxguy t1_ja34cbz wrote

Reply to comment by Eyfordsucks in Volkswagen says company requiring payment for location of abducted child near Libertyville was ‘serious breach of policy’ by 2_Sheds_Jackson

You didn't read the article, did you? The "wage slave" violated company policy and procedure by refusing to give requested information to the police.

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Hand-Picked-Anus t1_ja3fm6c wrote

They will ALWAYS blame the employee in these situations. I would be amazed to find out that the employee even knew an emergency option existed. We are talking about some poor kid in an Indian call center, 90% odds. It's very unlikely his software even let's him do anything other than ring people up or save whatever data they've handed over. Allowing low tier employees the ability to just hand over location data is asking for trouble. At the worst, the employee probably should have referred him to someone higher up and failed to do so.

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dpdxguy t1_ja3glw6 wrote

That's a whole lot of speculation without an ounce of evidence.

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Hand-Picked-Anus t1_ja3wdfi wrote

You have real life to use as evidence. Just Google "company blames employee."

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Eyfordsucks t1_ja3fwof wrote

I read that the employee was “forced to follow procedure” and then Volkswagen blaming the employee for the failure of their process.

Sounds like they need to train people properly or revamp their prompt system.

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dpdxguy t1_ja3gig0 wrote

I agree that this was probably a training issue. The article implies as much. I'll also note that the article says that in prior similar situations, the employee involved has done the right thing, making it sound like this was a one off situation.

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