Eyfordsucks t1_ja3fwof wrote
Reply to comment by dpdxguy in Volkswagen says company requiring payment for location of abducted child near Libertyville was ‘serious breach of policy’ by 2_Sheds_Jackson
I read that the employee was “forced to follow procedure” and then Volkswagen blaming the employee for the failure of their process.
Sounds like they need to train people properly or revamp their prompt system.
dpdxguy t1_ja3gig0 wrote
I agree that this was probably a training issue. The article implies as much. I'll also note that the article says that in prior similar situations, the employee involved has done the right thing, making it sound like this was a one off situation.
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