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HoopOnPoop t1_j81w26i wrote

They probably racked up cancellation fees and lost non-refundable deposits from their trip, too. Even though they got the $4k back I'm sure they are still coming out financially way behind where they were before the situation. Get a lawyer because if this was a Starbucks f-up they should be giving the family some extra dough to cover those losses.

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NathanDeger t1_j82x19m wrote

I love how we have "fraud prevention" advertised by every major credit card that will let a coffee shop charge you $4k.

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cmnorthauthor t1_j81vy7q wrote

This is why I don’t tip at Starbucks.

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passinghere t1_j81yciq wrote

This is the worst thing... he didn't tip either

> The Tulsa, Oklahoma, resident paid using a credit card and said he selected the “no tip” option on the coffee chains’ computerized system and shelled out $11.83 on Jan. 7 for a venti Iced Americano and a venti Caramel Frappuccino with a single shot espresso for his wife.

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Mississimia t1_j82qqb3 wrote

I used to work in IT. I'm sure he thought he selected the "no tip" option. But someone accidentally held their finger on the "4" key and most of these systems only allow input from the customer-facing side.

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AgencyDelicious1933 t1_j82wulc wrote

But then you might consider why the two checks the Starbucks sent out to cover the error 'bounced' 🤷‍♀️

Edit: so who's side was the "sticky 4 key" from

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robbysmithky t1_j87rwzb wrote

Most of these POS systems with these tip options are shady. Some you aren't even presented with a no tip option up front and have to select other options to give no tip. If I have to I'll start carrying cash again so I don't have to deal with this crap.

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Keregi t1_j85r4bz wrote

Congrats on being just as shitty as this guy.

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fakelogin12345 t1_j851vm3 wrote

I don’t get why people don’t just charge shit back on their credit card. At a minimum they would have had a temporary credit for the amount and they could have went on vacation.

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icky_boo t1_j82rqzd wrote

After the lawsuit they can afford to go pretty much anywhere.

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Keregi t1_j85qzj6 wrote

If he had only tipped… and checked his credit card statement. Any number of things could have alerted him to this quickly.

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