Mississimia t1_j82qqb3 wrote on February 11, 2023 at 4:48 AM

Reply to comment by passinghere in Customer who bought 2 coffees at Starbucks hit with an erroneous $4K tip, forcing family to postpone trip to Thailand by sprlte

I used to work in IT. I'm sure he thought he selected the "no tip" option. But someone accidentally held their finger on the "4" key and most of these systems only allow input from the customer-facing side.

AgencyDelicious1933 t1_j82wulc wrote on February 11, 2023 at 5:52 AM

But then you might consider why the two checks the Starbucks sent out to cover the error 'bounced' 🤷‍♀️

Edit: so who's side was the "sticky 4 key" from

robbysmithky t1_j87rwzb wrote on February 12, 2023 at 7:19 AM

Most of these POS systems with these tip options are shady. Some you aren't even presented with a no tip option up front and have to select other options to give no tip. If I have to I'll start carrying cash again so I don't have to deal with this crap.