Submitted by m2199 t3_zvxazk in washingtondc
toorigged2fail t1_j1rr3m2 wrote
Reply to comment by m2199 in Leasing Offices are Impossible by m2199
This will end badly, even in a Class A in DC
m2199 OP t1_j1rriiq wrote
Sorry can you explain a bit more? Are the people doing this live tours that unreliable?
toorigged2fail t1_j1rshln wrote
You need to see it in person. Since it's very rare to actually be able to see the unit you are going to rent, you need to see two or three in the building that are available to understand the nuances of the unit you will end up in. They are likely to video tour you in their best unit, not what you will need to force them to show you.
You can't get a feel for things like unit quality and even view remotely with a video tour. Like if the appliances really are in good condition, noise outside the unit and building, smells, water pressure etc. (Some of these are more important than others in Navy Yard)
In my experience, it is unusual for them to be flaky about tours. Though this time of year is a little bit harder because there is less market activity. That said, prices are 3 to 5% lower this time of year.
m2199 OP t1_j1ruv0j wrote
They’ve been incredibly flaky for me. West Half, Dock79, 1221 Van, and Foundry Lofts have all flaked on tours with no notice or follow up.
I can wait to visit in person if I absolutely must but I would need to visit all of them in 1 day and their responsiveness is not exactly encouraging.
I honestly just expected better service from apartments that label themselves as ‘luxury’
GenericReditAccount t1_j1s0lw6 wrote
Everything in DC is labeled luxury these days, and almost none of it actually is. Sometimes the kitchens are nice, but the service always sucks.
Deep-Ruin2786 t1_j1rwacj wrote
Sad to say but lower your expectations. Service in this area sucks
toorigged2fail t1_j1s18ae wrote
Still better than NYC leasing agents
WayyyCleverer t1_j1s1fyf wrote
Everything is branded as luxury. I found that the in person tours look nothing like what was available online - both in layout/floorplan and quality.
iswearitsreallyme t1_j1s0g6e wrote
I'm currently pet sitting for someone in 1221 Van and have also had my dog boarded in someone's apartment there. I would not recommend renting there. When I went to pick up keys, a few people in the building were joking in the elevator about how it was the only one working (of I think 3?) and that maintenance there was pretty bad in general.
frappeyourmom t1_j1v6nt8 wrote
You’re also asking leasing offices for video tours and responsiveness during what is typically “no man’s land” in between Christmas and New Years. If I can help it, the two things I avoid doing are job hunting and apartment hunting during the holidays because everyone is on PTO.
bullsgirl t1_j1u3fmf wrote
I live in Navy Yard and just want to warn you against Illume. All facade, all a rip off.
toorigged2fail t1_j1s1b6i wrote
I've also had better luck walking in or calling an hour or two ahead
Mareofthedmv t1_j1s5zmv wrote
Dock 79 recently had leasing turnover which is why they’ve been flaky. I was on the fence between them and the collective and ended up at the collective because even though I toured both I couldn’t get any response from dock 79
romanceordelusion t1_j1sj7ql wrote
I wonder if it’s the holidays - my building manager who handles this picked up and left on holiday with no out of office response.
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