Kalashnikov_n_Knife
Kalashnikov_n_Knife OP t1_iwofwbk wrote
Reply to comment by beach_rats_ in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
Ive seen and used the squirt, it is a good tool, just not for me.
Kalashnikov_n_Knife OP t1_iwofsk1 wrote
Reply to comment by UglyViking in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
Sorry for the bad grammar. I keep responding on this sub right after I get off work. But what I meant was is after you ship a new part and even a tool to fix the part it will probably cost more then just replacing it. Or if I where to ship it to gerber, they pay for that, the new part, pay someone to fix it and then oay for them to ship it back to me. Youve probably already exceeded the cost of an off the shelf Dime by like 5 times.
Kalashnikov_n_Knife OP t1_iwofaib wrote
Reply to comment by iamthejef in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
Id have to disagree, I grew up having people steer me away from their products because they where low quality. The stuff they produce now is a wide range of qualities, but you will always get what you pay for. Unlike leatherman or buck that dont always honor their warranty and are overpriced as all hell.
Kalashnikov_n_Knife OP t1_iwlkg5w wrote
Reply to comment by UglyViking in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
It may not be worth the momey or time. If need special tools to replace the part, so after shipping and paying someone hourly to fix it, its just cheaper for a new one.
Kalashnikov_n_Knife OP t1_iwlk2xn wrote
Reply to comment by therobohour in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
Yeah, but the warranty is a life time one.
Kalashnikov_n_Knife OP t1_iwljzwq wrote
Reply to comment by Lt-Unorthodox in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
An email would probably work fine, they may not want you to send it to them
Kalashnikov_n_Knife OP t1_iwljs69 wrote
Reply to comment by peniswrinkle43 in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
Just my address and a few photos. They have a process on their website.
Kalashnikov_n_Knife OP t1_iwljhck wrote
Reply to comment by Bravovictor02 in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
Hopefully more, Gerber has probably improved their metallurgy.
Kalashnikov_n_Knife OP t1_iwjjltm wrote
Reply to 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
I hope I am mot out of place posting this here. I have been carrying the Dime daily for close to 10ish years. I literally bought it at 15 or 16. It has been through a lot. Eventually one the spring that locks the pliers into place snapped completely in half. It took a couple months through the email process but Gerber sent me a brand new one. I really do appreciate them doing this. Nalgene and Gerber are now two companies that I can mark down as having excellent warranty service. Thank you again Gerber.
Submitted by Kalashnikov_n_Knife t3_ywh49w in BuyItForLife
Kalashnikov_n_Knife OP t1_iwsvvny wrote
Reply to comment by theone2 in 10 year old Gerber Dime broke. Gerber replaced it no questions asked. by Kalashnikov_n_Knife
would you like ro buy my old one xD