Awesome, thank you! I'll check it out.

Yeah, I'll be looking into all of those options, I'm just not sure which is best for Rekordbox use yet. I'll do some research and then decide what's the best option for me.

All my other digital files are backed up in cloud services, just not my enormous music library yet!

I tried using cloud storage a couple of years ago, but it was no good as my Rekordbox database, and not recommended by Pioneer. I'm going to look into it again now though, after reading some of the responses in this thread. Won't make this mistake again. Thanks!

I'm really happy that my stupidity brought you joy! It must be a good feeling knowing you're far more intelligent than a silly, little girl like me.

Gosh, I have a lot to learn. How embarrassing!

Indeed, you're correct! I'm a fool, I made poor decisions! It's really sweet that you felt the need to go out of your way to make that crystal clear for me, even though I mentioned my awareness of my poor decisions multiple times in my post. Thank you ❤️

To answer one of your questions, the only thing that I possibly thought was a reasonable thing to expect from Samsung, being one of the richest corporations in the world, was slightly better customer service?

I never expected anything else from them, I simply asked them very nicely if they knew anything that could help me solve the problem I'd created for myself. I feel that was a fair thing to ask, after spending hundreds of dollars on SSD drives? I then asked Apple the exact same question - nothing more, nothing less.

My experience speaking to Samsung turned out to be a waste of time for both myself & the five different operators that I spoke with. One the other hand, my call with Apple was over & done with in 5 minutes, and I walked away feeling much better about my situation, with a few different options of how I could solve my problem, which I'm currently working on.

I would respond all your other questions, but you've rattled off quite a few there and I'm about to head-out for group hugs.

Why don't we just leave it at that, there's no need to explain ourselves further. Let's both just learn from each other's hypocrisy in publicising our negative opinions. I started it, so I apologise that it got you a little worked up. Seems we're both a bit sensitive today. Would you maybe like a group hug too? ;)

My prior understanding and experiences with trial and error using cloud storage for my Rekordbox music library, which has over 4,000+ large audio files, with new ones added constantly, is that is wasn't very compatible with Rekordbox/Pioneer software. Pioneer also doesn't recommend it. Rekordbox does offer cloud storage these days, but it's the most expensive subscription they offer and hasn't been affordable for me.

However, thanks to your comment, my curiosity was sparked about the developments in recent year and I stumbled upon a few interesting threads. No doubt cloud storage has come a long way in recent years, and it has been a couple of years since I tried it. There were too many issues for my liking back then, but I think I'll give it another crack, possibly using a similar method to what this man below has suggested, I'll just need do some more research.

I also think it'd be a good idea to back up my music collection in a cloud service, as well as my on my external drives, even if I decide it isn't ideal to use as my main Rekordbox database, just so it's there as backup to prevent something like this happening again. I'm constantly on the move and am often in places where I don't get the good internet connection, so the later option may be a go-er for me. I honestly just hadn't thought about it for a ages, but this experience has been a good kick up the butt.

Thanks!

https://preview.redd.it/xdeyphbngw7a1.png?width=1662&format=png&auto=webp&s=fb40a8d4d5ace049317ec001db35402f3bdeecea

Yes, the sad thing is, my backup SSD is arriving in the mail in a couple of days. My laptop was wigging out big-time. It was burning up & wasn't working properly from being overloaded with thousands of large, high-quality files that are too much for cloud, and don't work with fast-paced functioning that I need them for. It's totally my fault for not it addressing the storage overload sooner. But to be fair, the degradation happened pretty quickly.

Since my backup SSD was arriving in a couple of days, I decided to risk it and delete my laptop files after transferring them, thinking they'd surely be safe for a couple of days until the backup arrived. Guess I just wasn't expecting this to happen to soon. But hey, that's on me - I'm not blaming anyone else for this.

And yes I hear you - it's definitely luck of the draw who you speak with on the day, hence I made sure to carefully choose my words, making sure to use phrases such as "in my personal experience".

My current perception is simply the reality of the sum of my experiences over the years with both companies. It's been the case consistently, so I've chosen to form my personal opinion based on what they've shown me.

It was never my intention to sway anyone else's opinion. To be honest, I couldn't care less which company or device people prefer! I just wanted to give a shout-out to good customer service ;)