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toastyhoodie t1_jclw548 wrote

Call their customer service. You ordered directly from Koss?

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Creative_Purpose6138 t1_jclx3q0 wrote

Yeah directly from their website. I don't think I can call though, cuz I don't live in USA and international call charge will be extremely high. I sent them a ticket on their support form now. Hoping for a reply on that.

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