I'm speaking from my personal experience as a salesmen. I promise every customer isn't being surveyed about their reasons.

I worked at T-Mobile and I can guarantee you that majority of customers who upgraded their phones did so because they liked a color on the new phone, even if the specs were almost the same and the phone had the same size and number of cameras

I didn't really need to download anything except a locked browser so I could take tests. I ended up getting a new laptop.

I understand, but my point was that it was advertised as if it was a laptop that would work for students. This was false. Something as simple as a testing browser shouldn't be blocked

I can't download any software that isn't owned by Google on a chrome book. Biggest waste of money I've ever had, and I let other students know not to get one.

After I saw that film I thought that was Logan for a while

For me it was when my "best friend" got pregnant and I found out through a Facebook post and 30 other people had known for months :/