Or reject it back to production instead of ignoring an error. Regardless I only popped in to mention AS is a thing. I used to do it to help other stores when I had time to kill during overnights, but now with tech hour cuts that's a thing of the past.

It's a flaw with the computer system where standard option is name and date of birth to look up a profile. Phone number works too but techs forget that's an option.

There's a new feature they rolled out this year where you can access other stores in your district virtually from your store to help with data entry, insurance rejections, and verification.