Yes they do! My friend just got 11. :)

Oh, for sure! Just enough to get a name and position, I imagine.

Please look at some of the suggestions people have on here! Don’t give up! They are, they are complete nightmare to work with. I understand everything you said, as it’s been pretty much my experience as well. I’m so sorry you’re going through it. Sounds like they do this to a lot of people!

Thank you! I didn’t know you could do this.

Thank you! I appreciate it!

Amazing, I wouldn’t have thought of that! Thank you!

Do you, or does anyone know where I can find that information?

I look forward to that! 😂

Such a mood, I completely and totally understand. This has been on and off for months. I don’t know how they sleep at night scamming people and treating others so poorly. Please refer your wife here, as people have made a lot of great suggestions!

Wow! That’s quite a lot! I’m glad you were able to get it sorted out, but hate to wonder what the headaches must have felt like. This option is pretty high on my list to chase now. Thank you so much. It’s relieving just to know there’s a chance!

I appreciate that immensely, thank you. Means a lot. This is stuck in my craw and it’s such a stupid reason to get a canker sore, but it’s so bafflingly simple, my brain—I swear, is all haha. I’m gonna do every one of these suggestions until I get results.

Thank you so much! That’s awesome!

Amazing, thank you!

Does this work? I have heard of this before but didn’t think people actually did it.

Amazing! Thank you!

Thank you, I appreciate that!

Thank you!

Thank you so much! I will look into this!

Thank you, I appreciate all of that!

PA. It’s not my insurance who screwed up though. Is that still the correct place?

Yes, that’s what I did. When we got through to Quest, my insurance rep explained the situation and I confirmed it was my account, etc.. Then the person on the other end told us to hold and left us there for over an hour. We started to assume that they kicked us back into the queue, but then nobody ever picked back up. We wound up terminating the call.

The same insurance rep from that day is the one who said she would make sure this gets resolved for me, but whether because of the holiday or for other reasons I’m not hearing back from her. She gave me her email and phone and I’ve tried both, but I don’t know if she’s taking additional time off or what.

Honestly, I will call and ask them about that. We have really good insurance and they’ve been very helpful overall. I’m hoping this one rep will continue to be good and get back to me, but I’ve both emailed and called her and heard nothing back. I’m blaming the holiday, thinking she probably has a backlog and she will get to me in time. But it’s nerve-wracking because this has been such a runaround.

Okay, so my Texas friend could get in touch with Quest’s Pennsylvania rep, basically?

Do you know what that board is called?

Another question: is this state-centric? We have another friend who is a lawyer who deals with insurance, but he is in another state.